norton leigh london

Operations Manager – Digital Agency

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226 Operations Manager – Digital Agency http://www.nortonleigh.com/operations-manager-digital-agency/
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Central London £65,000 + Benefits Permanent Advertising Operations/ Trafficking,

This is a fantastic opportunity to join a London based start-up digital agency, backed with significant external funding and a leadership team with over 25 years’ experience in some of the industries most recognised organisations.

After successfully launching in 2015, this is a huge growth year for the agency, with the current business pipeline and projected sales leading to significant increase in headcount and further funding in the next 12 months.

They are looking for an experienced Operations Manager to join the team and work closely with all stakeholders in the business, especially the Chief Sales & Marketing Officer. The role is focused on data analysis, cost management, customer service, facilities management, as well as, ensuring all company policies and corporate procedures are adhered to.

 

Job Description of the Operations Manager:

 

  • Leading the project delivery team, taking ownership for the evolving workflow planning and management
  • Ensure all client contractual obligations are satisfied – and exceeded, within clearly defined parameters
  • Improving and simplifying internal procedures to ensure clients are getting value for money whilst not over-committing internal resource.
  • Identifying business and product development opportunities within the current service base
  • Using automation and developing technologies to ensure employee productivity is continually improving
  • Working with the business development and client services teams to integrate new clients into the agency

 

Desired Skills and Experience of the Operations Manager:

  • As a full service digital consultancy all of their employees are expected to become subject matter experts and they have a real focus on a consultative and informed approach for their clients.
  • Experience of working with either blue chip or SME sized clients would be advantageous. All clients receive an enterprise level service, utilising the latest technologies and software, regardless of monthly spend.

 The Client:

  • This is the perfect role for someone looking to join a well-funded start-up with significant resource and a highly experienced senior management team.
  • Due to their prestige and experience within the market place, the founders have started this business with a significant client portfolio already in place. This has acted as a real spring board for them and the next 12 months is forecast to show huge growth.
  • As a full service digital consultancy all of their employees are expected to become subject matter experts and they have a real focus on a consultative and informed approach for their clients.
  • They work with both large and small scale clients, meaning that you have the opportunity to work on both blue chip and SME size portfolios. All clients receive an enterprise level service, utilising the latest technologies and software, regardless of monthly spend.
  • For people joining this business now they offer an unrivalled opportunity to grow and development personally and professionally. With a flat structure you get direct access to the decision makers and top line visibility of the overall business operations.

 

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